FAQ
Answers to the most common questions about living at
Crystal Springs Apartments in Silver Spring, MD.
Apartments & Floor Plans
What types of apartments and floor plans are available at Crystal Springs?
Crystal Springs Apartments offers one-, two-, and three-bedroom apartment homes in the Aspen Hill area of Silver Spring, MD, some featuring dens. Homes are designed with generous living space, oversized closets, and large private patios or balconies. Select homes include full-sized washers and dryers, stylish wood flooring, and energy-efficient gas ranges. For current pricing and availability, visit our floor plans page or call (833) 549-2389.
Do the apartments have in-unit washers and dryers?
Full-sized washers and dryers are available in select homes at Crystal Springs. Availability varies by floor plan. Contact the leasing office at (833) 549-2389 to confirm which available units include in-unit laundry.
Amenities
What amenities does Crystal Springs offer?
Crystal Springs offers a well-rounded collection of amenities designed to make everyday living easier and more enjoyable:
Fitness & Recreation- Sparkling outdoor swimming pool
- Well-appointed fitness center
- Outdoor playground & recreation area
- On-site Bark Park for pets
- Beautifully landscaped green courtyard spaces
- Tree-lined grounds throughout the community
- The Celebration Room — community gathering & event space
- On-site parking for residents
- Flexible rent payments via Flex
- LOFT Living resident mobile app — rent payments & maintenance requests
- 24-hour emergency maintenance & on-site management
For the full amenity list, visit crystalspringsliving.com/amenities.
Does Crystal Springs have a pool?
Yes — Crystal Springs Apartments has a sparkling outdoor swimming pool available to all residents. Contact the leasing office at (833) 549-2389 for seasonal hours and pool guidelines.
Is there a fitness center at Crystal Springs?
Yes. Crystal Springs has a well-appointed on-site fitness center available to all residents. Contact the leasing office for current hours and access details.
Is there a dog park at Crystal Springs?
Yes — Crystal Springs has an on-site Bark Park where dogs can enjoy outdoor time and socialize with other resident pets. Contact the leasing office for Bark Park hours and community guidelines.
Does Crystal Springs offer parking?
Yes — Crystal Springs Apartments offers on-site parking for residents. For details on availability and any associated information, contact the leasing office at (833) 549-2389.
Does Crystal Springs offer flexible rent payment options?
Yes. Crystal Springs partners with Flex, allowing eligible residents to split their monthly rent into smaller, more manageable payments. Residents can also manage payments, submit maintenance requests, and access community updates through the LOFT Living resident portal app, available on the Apple App Store and Google Play. For details on enrolling, contact the leasing office or visit crystalspringsliving.com/amenities.
Location & Neighborhood
Where is Crystal Springs Apartments located?
Crystal Springs Apartments is located at 14301 Georgia Avenue, Silver Spring, MD 20906, in the Aspen Hill area of Montgomery County. The community sits directly on Georgia Avenue with easy access to I-495, I-270, and Route 200 — and is just minutes from the Glenmont Metro Station and Metrobus service.
Is Crystal Springs close to public transportation?
Yes. Crystal Springs is served by Metrobus lines running along Georgia Avenue, and the Glenmont Metro Station on the Red Line is just a short distance away — making it easy to commute to Washington, D.C., Rockville, Wheaton, and downtown Silver Spring without a car.
What shopping, dining, and entertainment is near Crystal Springs?
Residents have an excellent variety of options just minutes from home:
Grocery & Everyday- Giant Food
- Aldi
- Aspen Hill Shopping Center
- Northgate Plaza
- Westfield Wheaton Mall
- Plaza del Mercado
- Ellsworth Place, Downtown Silver Spring
- Big Greek Café
- Full On Craft Eats & Drinks
- Pollo Central
- Mezeh
- Azucar, Pho An & Grill, and more
- The Fillmore Silver Spring
- The Strathmore — The Mansion & Music Center
- AMC DINE-IN Rio Cinemas 18
- Silver Spring Arts & Entertainment District
What parks and recreation are near Crystal Springs?
There are plenty of outdoor options just minutes from the community, including Brookside Gardens, Aspen Hill Local Park, Northwest Branch Recreational Park, and Matthew Henson State Park. Whether it’s a morning jog, a weekend stroll, or time at a neighborhood playground, green space is always close at hand.
Which school district serves Crystal Springs Apartments?
Crystal Springs is part of Montgomery County Public Schools (MCPS), one of the most highly regarded school districts in Maryland. Nearby schools include:
- Lucy V. Barnsley Elementary School
- Flower Valley Elementary School
- Earl B. Wood Middle School
- Rockville High School
Pets
Is Crystal Springs Apartments pet-friendly?
Yes — Crystal Springs is a pet-friendly community that welcomes dogs and cats. Residents enjoy an on-site Bark Park designed for their furry companions. Please contact the leasing office at (833) 549-2389 for details on the pet policy, breed restrictions, and any applicable fees or deposits.
Are there breed or weight restrictions for pets?
There may be certain breed restrictions in place. Please contact the leasing office directly at (833) 549-2389 to confirm your specific pet’s eligibility before applying.
Leasing
Does Crystal Springs have any current move-in specials?
Crystal Springs periodically offers move-in specials and promotional incentives that are updated regularly. For the most current offers, contact the leasing office at (833) 549-2389 or visit the floor plans page where current availability and specials are always posted.
How do I schedule a tour of Crystal Springs?
You can schedule a tour by calling the leasing office directly at (833) 549-2389 or stopping by at 14301 Georgia Avenue, Silver Spring, MD 20906. We offer both in-person and virtual tours.
What are the income and credit requirements to rent at Crystal Springs?
Crystal Springs Apartments has standard rental qualification criteria including income and credit requirements. To learn about current application requirements, contact the leasing team at (833) 549-2389 or visit crystalspringsliving.com/application. The team is happy to walk you through the full process.
What is the leasing office address, phone number, and hours?
Crystal Springs Apartments Leasing Office
14301 Georgia Avenue
Silver Spring, MD 20906
Phone: (833) 549-2389
Website: crystalspringsliving.com
- Monday – Friday: 9:00 AM – 5:30 PM
- Saturday: 10:00 AM – 5:00 PM
- Sunday: Closed
Current Residents
How do I submit a maintenance request?
Current residents can submit maintenance requests through the LOFT Living resident mobile app, available on the Apple App Store and Google Play. Crystal Springs also provides 24-hour emergency maintenance for urgent issues.
How do I access the resident portal?
Residents access the LOFT Living resident portal through the mobile app or at crystalspringsmd.loftliving.com. From there you can pay rent, submit maintenance requests, and stay up to date on community news.
Still have questions?
Our leasing team is happy to help. Give us a call or stop by — we’d love to show you around.